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App Integration & Functionality
How to use the Apollo app, feature guides, and tips on app connectivity with your scooter.
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How to Download & Install the Apollo Scooters App
How to Download & Install the Apollo Scooters App. Overview. This guide explains how you can download and install the Apollo Scooters app on your iOS or Android device. The Apollo Scooters app lets you manage your scooter, track rides, and access sup
How to Check App Versions on iOS and Android Devices
(((For IOS Open the Settings app on your iPhone, iPad, or iPod Touch. Select General > iPhone Storage. Wait a moment, and the screen will populate with storage stats for each of your installed apps. Tap the app you want to see the version number...
Apollo Scooter App Compatibility Guide
This Apollo App is compatible with the following models: Apollo Air Base 2021 (Beginning August 28th, 2021) Apollo Air Pro 2021 ( Beginning July 14th, 2021) Apollo Air 2022 Apollo City 2022 Phantom V3 Apollo Pro Apollo City 2023 Apollo Air 2023...
How to Record Your Ride in the Apollo App
Here are 2 ways to record your ride in the Apollo App: You can start a guided itinerary via the map function. By clicking ''Navigate'' your ride will be tracked automatically. Please be sure to select ''Exit'' or ''Finish'' to save your changes...
How to Disengage Park "P" Mode
We have received reports of scooters randomly entering "P" (park) mode during use. The "P" mode can be triggered in two ways: By turning it on within the Apollo App. By pressing the "power" button five times consecutively. We believe users attempt...
How to Delete Your Mobile App Account
Follow these steps to delete your account: Login with your account Click on the settings icon in the Dashboard Personal Information Scroll to the bottom -> Delete your account Enter your email and password again You will receive a code by email,...
How to Access or Reset Your Scooter PIN
Resetting your scooter PIN from the app is automated. After two unsuccessful attempts, you will be presented with the option to reset your scooter PIN. It is important to follow the instructions in the app precisely, particularly when entering...
What should I do if my scooter is stolen?
First, we're sorry to hear your scooter was stolen. We always recommend filing a police report in case your scooter is recovered. After filing the police report, please contact our team so we can flag your scooter's profile and serial number in...
How to Connect Your Apollo Scooter to the Apollo App
Learn how to pair your Apollo scooter with the Apollo App for access to smart features, customization, and enhanced riding experience. Walkthrough Video. Instructions:. Download the Apollo App. Locate the QR code sticker on your scooter’s display or
How to Remove a Scooter from the App
This guide explains how you can remove a scooter from your app. Follow these steps if you want to delete a scooter from your saved list.
How to Delete a Ride Record in the Apollo App (V4)
In the V4 version of the Apollo Scooters app, deleting a recorded ride is simple and quick. This feature allows you to remove inaccurate or unwanted ride data from your history directly within the app. Follow these steps to delete a specific ride rec
Connecting Multiple Users to a Scooter with the Apollo App
Apollo Scooters allow multiple users to connect to the same scooter using the Apollo app. The registered owner maintains full control, including settings like speed limits and acceleration. This setup ensures secure sharing while prioritizing safety,
Why Battery Temperature Isn't Showing
Some Apollo scooter models do not display battery temperature in the app or on the display. This feature is currently available only on the Apollo Pro, which has a battery equipped with a dedicated temperature sensor. Don't worry—it's normal and not
Enabling Parental Controls
Parents or owners can restrict settings for shared users. Step 1. With your scooter connected to our Apollo Scooters app, tap on the "Menu" icon. Step 2. Tap on your scooter. Step 3. Tap on "Settings". Step 4. Tap on "Advanced Settings". Step 5. Adju
Troubleshooting Find My
Apple Find My integration is available on select models like the Phantom 2.0, allowing you to track your scooter using Apple's network of devices. If location updates fail or the scooter doesn't appear in the Find My app, follow these steps to resolv