How to Download & Install the Apollo Scooters App. Overview. This guide explains how you can download and install the Apollo Scooters app on your iOS or Android device. The Apollo Scooters app lets you manage your scooter, track rides, and access sup

How to Download & Install the Apollo Scooters App

(((For IOS Open the Settings app on your iPhone, iPad, or iPod Touch. Select General > iPhone Storage. Wait a moment, and the screen will populate with storage stats for each of your installed apps. Tap the app you want to see the version number...

How to Check App Versions on iOS and Android Devices

This Apollo App is compatible with the following models: Apollo Air Base 2021 (Beginning August 28th, 2021) Apollo Air Pro 2021 ( Beginning July 14th, 2021) Apollo Air 2022 Apollo City 2022 Phantom V3 Apollo Pro Apollo City 2023 Apollo Air 2023...

Apollo Scooter App Compatibility Guide

Here are 2 ways to record your ride in the Apollo App: You can start a guided itinerary via the map function. By clicking ''Navigate'' your ride will be tracked automatically. Please be sure to select ''Exit'' or ''Finish'' to save your changes...

How to Record Your Ride in the Apollo App

We have received reports of scooters randomly entering "P" (park) mode during use. The "P" mode can be triggered in two ways: By turning it on within the Apollo App. By pressing the "power" button five times consecutively. We believe users attempt...

How to Disengage Park "P" Mode

Follow these steps to delete your account: Login with your account Click on the settings icon in the Dashboard Personal Information Scroll to the bottom -> Delete your account Enter your email and password again You will receive a code by email,...

How to Delete Your Mobile App Account

Resetting your scooter PIN from the app is automated. After two unsuccessful attempts, you will be presented with the option to reset your scooter PIN. It is important to follow the instructions in the app precisely, particularly when entering...

<div data-block="true" data-editor="6db6r" data-offset-key="fgn0e-0-0" id="isPasted"><style type="text/css" id="isPasted">p.p1 {margin: 26.0px 0.0px 0.0px 0.0px; font: 24.0px Helvetica}</style>How to Access or Reset Your Scooter PIN<div data-offset-key="fgn0e-0-0">Connecting to your scooter has never been easier! If you are the registered owner and your email is marked as such in our system, you won&#x2019;t be asked to enter a PIN. The only time you might be prompted for a PIN is if your email address isn&#x2019;t recognized as the owner.</div></div><div data-block="true" data-editor="6db6r" data-offset-key="enm2p-0-0"><div data-offset-key="enm2p-0-0"> </div></div><div data-block="true" data-editor="6db6r" data-offset-key="15kp4-0-0"><div data-offset-key="15kp4-0-0">If you are the owner and find yourself being asked for the PIN, simply enter the one you chose during the initial setup. If you&apos;ve forgotten it, no problem! You can either reset it or view it in the app.</div></div><div data-block="true" data-editor="6db6r" data-offset-key="5ig7h-0-0"><div data-offset-key="5ig7h-0-0"> </div></div><div data-block="true" data-editor="6db6r" data-offset-key="dbja3-0-0"><div data-offset-key="dbja3-0-0">To view the PIN, go to Settings &gt; My Scooters &gt; tap and hold the three-dot icon on the scooter card to reveal a sub-menu, then tap &quot;Show PIN&quot;.</div></div><div data-block="true" data-editor="6db6r" data-offset-key="f9ogs-0-0"><div data-offset-key="f9ogs-0-0"> </div></div><div data-block="true" data-editor="6db6r" data-offset-key="2rh0e-0-0"><div data-offset-key="2rh0e-0-0"> </div></div><figure data-block="true" data-editor="6db6r" data-offset-key="ehnga-0-0" contenteditable="false"><img src="https://attachments.gorgias.help/JEmYL2nVJj2oMgQ3/hc/VvEzB7NjWAG7beky/2025092419-5216bb8f-545c-44d0-b512-1a45492a479e-436932c1-5d6f-449b-adb7-3b0f641c1ca3.png" class="fr-fic fr-dii"></figure><div data-block="true" data-editor="6db6r" data-offset-key="1eat1-0-0"><div data-offset-key="1eat1-0-0"> </div></div><figure data-block="true" data-editor="6db6r" data-offset-key="54oot-0-0" contenteditable="false"><img src="https://attachments.gorgias.help/JEmYL2nVJj2oMgQ3/hc/VvEzB7NjWAG7beky/2025091617-f9fcb76b-a6b8-46f0-a272-6c02550e3da5-854cd9b0-db08-464d-b4a4-c4dc5de25d37.png" class="fr-fic fr-dii"></figure><div data-block="true" data-editor="6db6r" data-offset-key="42pl0-0-0"><div data-offset-key="42pl0-0-0"> </div></div><div data-block="true" data-editor="6db6r" data-offset-key="du437-0-0"><div data-offset-key="du437-0-0"> </div></div><div data-block="true" data-editor="6db6r" data-offset-key="bgs2e-0-0"><div data-offset-key="bgs2e-0-0">If you need to reset the PIN, that&apos;s easy too. After two unsuccessful attempts to enter the PIN, you will see an option to reset it. Just tap that option, and you will receive a 4-digit code that you can use to create a new PIN.</div></div><div data-block="true" data-editor="6db6r" data-offset-key="29i8k-0-0"><div data-offset-key="29i8k-0-0"> </div></div><div data-block="true" data-editor="6db6r" data-offset-key="4j0op-0-0"><div data-offset-key="4j0op-0-0">Now, if you are NOT the original owner and have purchased the scooter second-hand, you can reset the PIN - it is fully automated in the app. Follow the same process: let the PIN input fail twice, then choose to request a reset. An email will be sent to the original registered owner for confirmation. Once they confirm your request, you&#x2019;ll receive the 4-digit code to reset your PIN. This process works even if they forgot the PIN.</div> <style type="text/css" id="isPasted">p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px 'Helvetica Neue'}</style>Need More Help?If you have any questions or concerns, please don&apos;t hesitate to contact our A-Team at&#xA0;<a href="mailto:support@apolloscooters.co">support@apolloscooters.co</a></div>

How to Access or Reset Your Scooter PIN

First, we're sorry to hear your scooter was stolen. We always recommend filing a police report in case your scooter is recovered. After filing the police report, please contact our team so we can flag your scooter's profile and serial number in...

What should I do if my scooter is stolen?

Learn how to pair your Apollo scooter with the Apollo App for access to smart features, customization, and enhanced riding experience. Walkthrough Video. Instructions:. Download the Apollo App. Locate the QR code sticker on your scooter’s display or

Learn how to pair your Apollo scooter with the Apollo App for access to smart features, customization, and enhanced riding experience.Walkthrough Video<iframe width="100%" src="https://www.youtube.com/embed/CIqNJWoPCzM?&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable">&#xA0;</iframe>Instructions:<ol><li>Download the Apollo App<ul><li>Locate the QR code sticker on your scooter&#x2019;s display or inside your scooter&#x2019;s manual.</li><li>Scan the QR code to go directly to the app download page.</li><li>The Apollo App is available on both iOS and Android.</li></ul></li><li>Open the App &amp; Enable Permissions<ul><li>Launch the Apollo App on your device.</li><li>Allow location services and Bluetooth when prompted for the best experience.</li></ul></li><li>Prepare Your Scooter<ul><li>Power on your scooter by pressing the power button.</li></ul></li><li>Add and Pair Your Scooter<ul><li>In the app, tap &#x201C;OK, I&#x2019;m ready.&#x201D; The app will search for nearby scooters.</li><li>Stay next to your scooter during this process to maintain a stable Bluetooth connection.</li><li>Once your scooter is found, select it and confirm the connection.</li><li>Wait for the &quot;Connection Successful&quot; notification.</li></ul></li><li>Complete Initial Setup<ul><li>Tap &#x201C;Continue&#x201D; to run an automatic scooter health check (motors, battery, brakes, display).</li><li>Name your scooter (anything you prefer, but keep it respectful).</li><li>Set a six-digit PIN for added security.</li></ul></li><li>Perform a Visual Inspection<ul><li>The app will prompt you for a quick safety check:<ul><li>Look over tires, frame, stem, suspension, brakes, and display.</li></ul></li><li>If anything seems off, connect to Apollo&#x2019;s support via the app for help.</li></ul></li><li>Finish Setup and Review Safety<ul><li>Watch the brief safety video (required and cannot be skipped).</li><li>After the video, you&#x2019;ll see basic operating instructions for your scooter.</li></ul></li><li>Access Features:<ul><li>Your scooter will now appear in &#x201C;My Garage.&#x201D;</li><li>Explore settings for ride modes, top speed, cruise control, lock/unlock functions, and more.</li></ul></li></ol>Troubleshooting Tips:<ul><li>If you lose connection during pairing, simply restart the process and stay close to your scooter.</li><li>For technical issues or connection failures, use the support link within the app for quick assistance.</li></ul>

How to Connect Your Apollo Scooter to the Apollo App

App Troubleshooting

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Email: support@apolloscooters.co

Apollo Scooters

How to use the Apollo app, feature guides, and tips on app connectivity with your scooter.