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App Troubleshooting
Apollo App UI Appears Zoomed or Doesn’t Fit on Screen
The Apollo App interface appears too large, elements are cut off, or screens don’t fit on the device display. Example: Buttons are off-screen, text overflows, or you must scroll horizontally to see full content. Symptoms. Causes. Solution. The issue
Apollo App Constantly Disconnecting from Scooter
The Apollo mobile app frequently disconnects from the scooter and fails to reconnect over Bluetooth. Resolve Bluetooth instability by refreshing the phone’s Bluetooth stack, cleaning up connections, and re-pairing the scooter.Recommended actions:
How to Activate Ludo Mode on the Apollo Go
Most newer Apollo Go models come with Ludo Mode built in. Some earlier production units may not have it unless they receive a firmware update. If you don’t see the Ludo option in your settings or having issues using the following guide, reach out to
What to Do When the App Won’t Connect to Your Scooter
If your Apollo scooter isn’t connecting to the Apollo app, don’t worry — it’s usually a Bluetooth or pairing issue that can be resolved in just a few minutes. This guide will help you identify why the connection isn’t working and how to get your scoo