Apollo Scooters logo
Apollo Scooters logo

All articles

App Troubleshooting

Phantom 2.0 – Scooter Stuck in P Mode / App Won’t Recognize

The Apollo Phantom 2.0 may become stuck in P (parking) mode and fail to connect or be recognized by the Apollo app. In some cases, the scooter may not power back on after attempting to remove and re-add it in the app. Symptoms. Causes. Tools Required

Apollo App UI Appears Zoomed or Doesn’t Fit on Screen

The Apollo App interface appears too large, elements are cut off, or screens don’t fit on the device display. Example: Buttons are off-screen, text overflows, or you must scroll horizontally to see full content. Symptoms. Causes. Solution. The issue