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Categories
Getting Started
Quick guides and essential information to help new users set up and begin using Apollo Scooters.
Safety & Regulations
Information on riding safety, legal requirements, and best practices for responsible scooter use.
Maintenance & Care
Regular maintenance tips, care instructions, and preventive measures for extending the life of your scooter.
Troubleshooting
Solutions to common issues, error codes, and step-by-step guides to resolve technical problems.
Battery & Charging
Advice on battery management and charging best practices.
Parts, Accessories & Upgrades
Details on available parts and accessories, compatibility information, and upgrade guides.
Warranty & Support
Information about warranty coverage, claims process, and customer support options.
Orders, Payments & Shipping
Guidance on placing orders, accepted payment methods, and shipping processes.
App Integration & Functionality
How to use the Apollo app, feature guides, and tips on app connectivity with your scooter.
Community, Loyalty & Programs
Information on rider communities, loyalty programs, referral, and special events.
Repairs & Certified Shops
Where and how to get your scooter repaired, plus details about authorized repair hubs.
International Support
Articles
Step-by-step: How to swap the stem
Replacing the stem on your scooter is straightforward with the right tools and a bit of patience. Below are model-specific video guides, followed by a general overview of the process. Phantom 2.0 & Stellar: https://youtu.be/G5B_yonbsfI?si=o1OTQa5HY_u
Step-by-step: How to reseat tires
Properly reseating a tire is essential for safe, smooth riding - especially on scooters using tubeless setups. Below are the recommended tools, inspection steps, and reseating procedure. High-volume air pump (electric pump or, ideally, an air compres
Step-by-step: How to swap brake pads
Replacing worn brake pads is an important part of regular scooter maintenance. Follow the steps below to safely remove and install new pads. Remove the caliper.Identify which brake pad needs replacing, then unbolt the caliper from the scooter so it h
Step-by-step: How to swap the handlebar
Swapping your handlebars is a straightforward process, but it requires care - especially when dealing with brake lines and internal wiring. Follow the steps below for a safe and clean handlebar replacement. Disconnect the brake line. Mechanical brake
Local Pickup for Orders
At this time, we do not offer in-house or local pickup for orders placed through our online store. If you prefer buying in person, several retail partners carry select Apollo models:. North America - Best BuyMost Best Buy locations across North Ameri
Early Access Programs – How to Apply or Get Notified
Our Early Access and Beta Programs give select riders the chance to try new products before they are publicly released. These opportunities are limited and operate on a first-come, first-served basis. We announce Early Access openings primarily throu