.png){kind=small}
Where and how to get your scooter repaired, plus details about authorized repair hubs.
We understand that trusting a new repair shop can raise some concerns. That's why we want to assure you that with our Apollo Certified Shop Program, your peace of mind is our priority. Each Certified Shop undergoes rigorous training and...
All Certified Shops who join the Certified Shop Program are required to complete the Apollo Certified Shop Training Course. This course covers the repairs for each model in our lineup! There are in-depth modules covering each repair, standard...
We separate our repairs into Level 1 and Level 2 repairs. The type of Certified Shop you can take your Apollo Scooter to will determine which types of repairs can be done. The level of repairs will be clearly indicated on the Service Locator....
Certified Shops provide you with local repair options, eliminating the hassle of shipping your scooter to us for repairs. Not only does this save you money, but it also reduces the risks associated with shipping, such as lost shipments or damaged...
In sensitive cases, we may ask that you send your scooter for repair which requires repackaging your scooter. Below are our tips and requirements for scooter repackaging. USING THE ORIGINAL BOX Each scooter comes in a cardboard box with styrofoam...
We do not perform battery repairs. This means that if your device's battery is malfunctioning or needs replacement, we will not be able to fix it on-site. Why Don't We Repair Batteries?. Need More Help?. If you have any questions or concerns, please
USING THE ORIGINAL BOX Each scooter comes in a cardboard box with styrofoam inserts, which we ask that you keep for the duration of the warranty period. Your scooter may be double-boxed. Keeping the box will make it a cinch to send your scooter...
If you need to ship your scooter back to us for return or repair and you no longer have the original scooter box, reach out to our A-Team. We have some scooter boxes that we can ship to you for a cost. If you do not package the scooter correctly...