Apollo Scooters logo
Apollo Scooters logo

All articles

Repackaging Your Scooter Safely Using Different BoxUpdated 8 days ago

Repackaging Your Scooter Safely Using Different Box

Overview

This article provides essential information about safely repackaging your scooter for returns or repairs when the original packaging is unavailable, including packaging requirements and potential consequences of improper packaging.

Detailed Information

Box Requirements

If you no longer have the original packaging and need to return or repair your scooter, you are responsible for:

  • Finding a suitable box
  • Obtaining appropriate packaging materials
  • Ensuring secure packaging of the scooter

Requesting a Box

You can contact our A-Team about scooter box availability:

  • Boxes may be available for shipment for a fee
  • Availability depends on current stock
  • Service is not guaranteed

Packaging Guidelines

⚠️ Warning: Proper packaging is crucial for preventing transit damage. Improper packaging may result in:

  • You being responsible for all repair costs
  • You covering return shipping fees
  • Voiding return or exchange eligibility
  • Damage during transit

Best Practices

  • Retain your original scooter box whenever possible
  • Use appropriate packaging materials
  • Ensure the scooter is securely packed

Need More Help?

If you have any questions or concerns, please don't hesitate to contact our A-Team at [email protected]

Was this article helpful?
Yes
No