Warranty Coverage

Apollo Scooters Limited Warranty

This policy is valid as of March 31, 2025. Our 12 month limited warranty ensures that owning a scooter is a smooth and easy process. In the event that issues do occur, we designed this policy to be generous and support our customers in getting the...

Price Guarantee Policy

Apollo's Price Guarantee policy depends on the status of the scooter and the time in which it was purchased—some scooters may be delivered, in-transit, on pre-order, or have yet to be shipped. Please read carefully below for each scenario...

Warranty Coverage for Scooters Purchased from Wholesalers, Distributors, or Retailers

If you purchased your Apollo Scooter from a wholesaler, retailer, or distributor, they are responsible to extend the warranty to your unit directly, not Apollo. The following retailers are exceptions to this policy: BestBuy Canada: Please reach...

Are Flat Tire Punctures Covered by Warranty?

At Apollo Scooters, we understand the inconvenience and frustration that can arise from flat tires and punctures. While these issues aren't fully covered under our standard warranty due to the challenges in predicting their lifespan and...

How to Transfer Your Apollo Scooter Warranty

At Apollo Scooters, we stand by the quality and durability of our products, and to demonstrate our commitment, we offer a transferable 12 Month Limited Warranty for scooters purchased directly through Apollo (via our website or authorized...

Warranty Process for Certified Shops

This page explains what Apollo provides specifically when repairs are done at an Apollo Certified Partner shop, plus how the partner shop’s own guarantee works. For full, authoritative warranty procedures and terms, refer to Apollo’s Warranty Policy.

Apollo Lifetime Frame Warranty

Apollo now offers a Lifetime Frame Warranty on select 2025+ scooter models. This warranty replaces the previous 10,000 km Frame Warranty and provides coverage for qualifying structural defects for the entire lifetime of the scooter. This warranty app