Warranty Coverage for Scooters Purchased from Wholesalers, Distributors, or RetailersUpdated 3 days ago

If you purchased your Apollo Scooter from a wholesaler, retailer, or distributor, the warranty is typically extended to you directly by that seller. Apollo Scooters, generally does not handle warranty claims for these purchases.

Exceptions to the Policy

There are a few specific retailers for whom Apollo Scooters does provide direct warranty support:

• BestBuy (Canada/USA)
• Amazon (Canada/USA)

Reporting Defects and Seeking Repairs

For any manufacturing defects or if you require a repair within 12 months of your purchase, you should consult the specific warranty policy of the retailer where you originally bought your Apollo scooter. This applies unless your purchase was from one of the aforementioned exceptions (BestBuy  Canada/USA or Amazon Canada/USA).

Key Takeaways

• Direct Purchase: If you bought directly from Apollo, our standard warranty applies.
• Retail Purchase: For purchases through most other retailers, the retailer extends the warranty.
• Specific Retailers: BestBuy Canada and Amazon customers should contact Apollo support directly for warranty issues.
• 12-Month Period: Within the first year, check your retailer's policy for defects and repairs, unless you bought from an exception.

Need More Help?

If you have any questions or concerns, please don't hesitate to contact our A-Team at [email protected]