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Charging Issues
Battery Not Charging & Charger Stays Green
This means that the battery or the charger is defective. Ask the customer if they have another charger they could try or offer to send one for free to test. If they have one, make sure it's the same voltage! If the problem persists: The problem...
Spark or popping when plugging charger to scooter
This is caused by residual energy from the capacitor inside the charger which reduces the output ripple of the charger to protect the battery. When the charger is disconnected from the AC power source, the energy (voltage) stored inside the...