We’re committed to ensuring long-term support for every scooter model we produce. When a scooter model is discontinued, it does not mean support ends immediately. Apollo continues to provide full support for a minimum of 2 years after the model is no

<p>We&#x2019;re committed to ensuring long-term support for every scooter model we produce. When a scooter model is discontinued, it does not mean support ends immediately. Apollo continues to provide full support for a minimum of <strong>2 years after the model is no longer sold</strong>.</p><h2 id="what-you-can-expect">What You Can Expect</h2><p>Even after a model is discontinued, you will continue to have access to:</p><ul><li><strong>Replacement parts</strong>: Apollo parts remain available to help you maintain your scooter.</li><li><strong>Repair and maintenance services</strong>: Our service centers and authorized partners remain equipped to handle repairs and diagnostics.</li><li><strong>Software updates</strong>: Where applicable, firmware updates will continue to be available to ensure safety and performance.</li><li><strong>Customer support</strong>: Our Support team is ready to assist with technical questions, repairs, or part compatibility.</li></ul><h2 id="isPasted">Retro-Compatible Parts Beyond 2 Years</h2><p>Most newer Apollo models are now designed to be <strong>retro-compatible</strong>, meaning many components are shared across generations.</p><ul><li>This approach allows Apollo to keep important parts available <strong>beyond the initial 2-year window</strong>, since the same components can be used across multiple model iterations.</li><li>After 2 years, parts availability depends on demand and inventory, but the goal is to keep commonly used components in stock as long as possible.</li></ul><h3 id="examples-of-key-parts">Examples of Key Parts</h3><p>Many of the following parts are shared between model families and are good candidates to remain available longer term:</p><ul><li><strong>Batteries</strong></li><li><strong>Stem assemblies</strong></li><li><strong>Handlebar assemblies</strong></li><li><strong>Throttles</strong></li><li><strong>Tires assemblies</strong></li><li><strong>Brake components</strong></li><li><strong>Folding hook hardware</strong></li><li><strong>Turn signals</strong></li></ul><h2 id="why-this-matters-for-your-scooter">Why This Matters for Your Scooter</h2><p id="isPasted">Retro-compatibility and extended parts availability mean:</p><ul><li>Easier long-term maintenance and potential upgrades for your scooter.</li><li>A longer practical lifespan for discontinued models, since core components can be replaced with parts from newer generations.</li><li>Greater confidence when purchasing a current model, knowing that support often extends well beyond the official discontinuation date.</li></ul>

Support After a Scooter Model Is Discontinued

The Apollo Phantom 2023 has been discontinued, and as a result, we no longer carry replacement inner tubes for this model. However, you’ll be glad to know that finding a compatible replacement is straightforward — the Phantom 2023 uses a common tire

<p>The Apollo Phantom 2023 has been discontinued, and as a result, we no longer carry replacement inner tubes for this model. However, you&#x2019;ll be glad to know that finding a compatible replacement is straightforward &#x2014; the Phantom 2023 uses a common tire size shared by many electric scooters.</p><h2 id="replacement-information">Replacement Information</h2><ul><li><strong>Original Tire Size:</strong> 10&#x202F;&#xD7;&#x202F;2.5&#x2013;3 inner tube</li><li><strong>Compatibility:</strong> This size is widely available and fits many popular electric scooter models.</li><li><strong>Where to Buy:</strong> You can easily find replacements through major online retailers such as Amazon or local scooter and bike repair shops.</li></ul><p>When purchasing, focus on the <strong>valve orientation</strong> &#x2014; either straight or angled &#x2014; to ensure it matches the rim design of your Phantom&#x2019;s wheel.</p><h2 id="how-to-identify-the-right-inner-tube">How to Identify the Right Inner Tube</h2><ol><li><strong>Check the size markings</strong> on your current inner tube or tire sidewall. It should read &#x201C;10&#x202F;&#xD7;&#x202F;2.5&#x201D; or &#x201C;10&#x202F;&#xD7;&#x202F;3.0.&#x201D;</li><li><strong>Confirm the valve type</strong> &#x2014; most Phantom models use an angled air valve for easier access.</li><li><strong>Review seller product details</strong> online to confirm compatibility with electric scooters.</li></ol>

Finding Replacement Inner Tubes for the Phantom 2023

The following models are discontinued: Apollo Pro 2020 + parts ( As of January 25th 2024) Apollo Air 2021 + parts ( As of January 25th 2024) Apollo Air Pro 2021 + parts (As of January 25th 2024) Apollo Explore 2021 + parts ( As of March 13th 2024)...

Legacy and Discontinued Apollo Models and Spare Parts

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Email: support@apolloscooters.co

Apollo Scooters

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2026 Models and Availability

How to Transfer Ownership of Your Scooter

Brake Light Always On and Flashing When Braking

Apollo Air Unboxing and Setup

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Apollo Go Unboxing and Setup

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Which scooter is right for me?

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Understanding the Apollo Scooter PIN Sharing Process

How long do Apollo scooters last for?

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Apollo Phantom 2.0 – Light Intensity Behaviour Explained

Apollo Scooters Adjustable and Fixed Position Headlights

Apollo Phantom 2.0 FAQ

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Explore 2.0 Teardown

Legacy Apollo Phantom (V1 To V4X) Maintenance Guide

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How to Straighten a Bent Brake Disc on Your Scooter

How to Check and Maintain the Recommended Tire Pressure (PSI) for Your Scooter

Pro: How to Adjust the Suspension (Front and Rear)

How to Check and Maintain Your Apollo Scooter’s Screws, Nuts, and Bolts

How to Perform Bearing Checks on Apollo Scooters

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Rubbing Noise From the Wheel

Apollo Go: Hook Magnet Falling Off

Water Buildup Inside the Display

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Speed Wobble on Your Scooter

Phantom V4X: Phantom V4X Steering Column Bolt Issue and Fix

How and When to Perform Motor Detection on Your Apollo Scooter

Apollo City: How to lubricate the wheel bearings

How should a customer proceed if they smell burning wires from their scooter?

How to Install Direction Washers and Nuts on City 2024

What Three Consecutive Continuous Beeps Mean

NFC Card Not Working or Pairing

Apollo Go: Troubleshooting & Maintenance Guide

Damaged Rim and Flat Tires

Apollo Lock – Cable Won’t Retract or Extract

Troubleshooting Stiff Steering or Center Notch on Apollo Scooters

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E4 Error Code

E5 Error Code

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Why Your Scooter Won’t Turn On While Charging (Model-Specific Behaviour)

Understanding Battery Voltage Sag on Your Scooter

Low Range on Your Apollo Scooter

How to Troubleshoot Scooters That Won't Turn On

Trouble shooting a battery - General guide

Power

Phantom 2.0 Folding Mechanism Latch — Fit Issue and Fix

Folding Mechanism Adjustment Screw Won't Turn

Orange Latch Hook Misaligned

Folding Mechanism Adjustment Guide

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Phantom 2.0 Fixing Inverted Headlight and Stem Light Controls

Hot/Warm Phantom 2.0 Light Box

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Explore 2.0 Headlight/Stem Light Dim or Not Turning Off

Lighting

Battery Not Charging & Charger Stays Green

Spark or popping when plugging charger to scooter

Diagnosing Charging Port Issues on Apollo Scooters

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Apollo Go: Suspension Squeaking Noise

When to Change the Front or Rear Suspension on Your Apollo Go

Suspension

Noise from Brake Discs

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Rust from Disc Brakes/Rotors

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Hydraulic Brakes Not Working (Spongy)

Spongy Hydraulic Brakes on a Brand New Scooter

Brakes

Diagnosing and Fixing a Flat Tire (Tubeless)

Understanding Tire Wobble on Electric Scooters

Goo Exploded from the Tire

Tire Pressure Drops or Slow Leak From Rim/Valve

Understanding Air Loss When Disconnecting an Air Pump

What To Do If Your Apollo Scooter Tire Is Punctured And Flat

Tire

Phantom 2.0: Loose Fender

Fender Rattling or Clanking Noise

Fender

Kickstand Feels Loose or Rattles

Kickstand

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Handlebar Assembly

Bent Motor Rim Guide: Causes, Effects, and Solutions

When to perform a motor detection

How to Increase Cable Slack on Go Rear Motor

How to Fix the Rear Motor Wire on the Explore 2.0

Motor Stuttering During Acceleration or Braking

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Motor

Troubleshooting Sticky Scooter Throttles

Throttles

How to Loosen Stubborn Screws, Nuts, and Bolts on Scooters

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Phantom 2.0 Fast Charging Times (52V and 60V Stellar)

How do I charge my scooter?

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Compatibility of Apollo chargers in different countries

Should I plug the charger into the wall or into the scooter first?

Charging Best Practices

Charging Practices & Safety

Battery & Charging

Purchasing Spare Parts for Your Scooter

Can I upgrade my scooter?

How to Request Spare Parts Not Listed on the Website

How to Get Spare Parts for Apollo Scooters Purchased from Retailers or Wholesalers

Checking Website Inventory Availability

Phantom 2.0 Suspension Upgrade

Brake Lever Compatibility

Apollo Phantom 2.0 and Legacy Phantom Compatibility

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Phantom V2 Motor Compatibility

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Apollo 10,000km Warranty on Frame

Apollo Scooters Limited Warranty

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