Why was my payment declined?Updated a month ago
Why was my payment declined?
When making purchases of $1,000 or more, initial payment attempts may encounter issues such as:
- Card declined errors
- Zip code mismatches
What should I do if my payment is declined?
Please follow these troubleshooting steps:
- Verify Billing Information
- Ensure both shipping and billing information is accurate
- Check for any incorrect numbers or letters
- Confirm your credit card isn't linked to a previous address or workplace
- Make sure your billing information is current
- Contact Your Bank
- Large purchases may trigger fraud protection measures
- Check for transaction approval alert messages from your bank
- Contact your bank directly to confirm the purchase if they don't send alerts
- Try Alternative Payment Methods
- Use a different credit card
- Select another payment option
Need More Help?
If you have any questions or concerns, please don't hesitate to contact our A-Team at [email protected]