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Why was my payment declined?Updated a month ago

Why was my payment declined?

When making purchases of $1,000 or more, initial payment attempts may encounter issues such as:

  • Card declined errors
  • Zip code mismatches

What should I do if my payment is declined?

Please follow these troubleshooting steps:

  1. Verify Billing Information
    • Ensure both shipping and billing information is accurate
    • Check for any incorrect numbers or letters
    • Confirm your credit card isn't linked to a previous address or workplace
    • Make sure your billing information is current
  2. Contact Your Bank
    • Large purchases may trigger fraud protection measures
    • Check for transaction approval alert messages from your bank
    • Contact your bank directly to confirm the purchase if they don't send alerts
  3. Try Alternative Payment Methods
    • Use a different credit card
    • Select another payment option

Need More Help?

If you have any questions or concerns, please don't hesitate to contact our A-Team at [email protected]

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