Missing Order Confirmation Email After Credit Card ChargeUpdated a month ago

Missing Order Confirmation Email After Credit Card Charge

How do I verify my order information?

• Double-check the name, email, and address you used when placing the order
• Ensure you're looking in the correct email inbox for the confirmation
• Verify there were no typos in your order information

What could cause a charge without confirmation?

• The order may not have been successfully created
• The charge you see might be a pending (authorization) charge
• Pending charges should be released within 2-5 business days

What should I do if the charge remains?

• Wait for 3-5 days from the order date
• Contact our support team if the charge is still present after 5 business days
• Include a screenshot of the bank charge when contacting support for investigation

Need More Help?

If you have any questions or concerns, please don't hesitate to contact our A-Team at [email protected]