Initial Charging on Your Apollo ScooterUpdated a month ago

How to Perform the Initial Charging on Your Apollo Scooter

Overview

This article explains how to correctly perform the initial charging of your Apollo Scooter. Proper first-time charging helps maintain battery health and ensures you get the best performance from your scooter.

Before You Begin

• Your new Apollo Scooter, still powered off
• The original Apollo charger that came with your scooter
• Access to a standard wall power outlet (110V–240V)
• A safe, dry, and ventilated area for charging

Step 1: Unbox and Inspect Your Scooter

1. Carefully remove your Apollo Scooter from its packaging.

• Check for any visible damage or missing parts.
• Make sure the charger and charging cable are included.

💡 Tip: Keep your original packaging in case you need to return or ship your scooter.

Step 2: Locate the Charging Port

1. Find the charging port on your scooter (usually on the deck or stem).

• Remove the rubber cap covering the port.

⚠️ Note: Ensure the charging port is dry and clean before plugging in the charger.

Step 3: Connect the Charger

1. Plug the charger into the wall outlet first.

• Connect the charger’s plug to the scooter’s charging port.
• The charger indicator light should turn red, showing that charging has started.

💡 Tip: Always use the official Apollo charger to avoid battery damage.

Step 4: Charge Fully Before First Use

1. Let the scooter charge until the charger indicator turns green.

• This may take 6–8 hours for the initial charge.
• Do not unplug the charger before the light turns green.

⚠️ Note: Charging for the full recommended time during the first charge helps balance the battery cells.

Step 5: Disconnect and Cover

1. Unplug the charger from the wall outlet first, then from the scooter.

• Replace the rubber cap on the charging port to protect it from dust and water.

Verification

• The charger indicator light turns green when fully charged.
• The scooter’s battery display shows 100% or full bars.
• The scooter powers on and displays a full battery icon.

Troubleshooting

Issue: Charger Light Stays Red After 8 Hours

Solution:

• Double-check that the charger is properly connected.
• Try a different wall outlet.
• If the issue continues, contact Apollo support.

Issue: Scooter Does Not Power On After Charging

Solution:

• Make sure the charger was plugged in correctly.
• Check the charging port and cable for damage.
• If the scooter still won’t turn on, contact Apollo support.

Still Need Help?

If you have any questions or concerns, please don't hesitate to contact our A-Team at [email protected]