Initial Charging on Your Apollo ScooterUpdated 21 days ago

How to Perform the Initial Charging on Your Apollo Scooter

Overview

This article explains how to correctly perform the initial charging of your Apollo Scooter. Proper first-time charging helps maintain battery health and ensures you get the best performance from your scooter.

Before You Begin

• Your new Apollo Scooter, still powered off
• The original Apollo charger that came with your scooter
• Access to a standard wall power outlet (110V–240V)
• A safe, dry, and ventilated area for charging

Step 1: Unbox and Inspect Your Scooter

1. Carefully remove your Apollo Scooter from its packaging.

• Check for any visible damage or missing parts.
• Make sure the charger and charging cable are included.

💡 Tip: Keep your original packaging in case you need to return or ship your scooter.

Step 2: Locate the Charging Port

1. Find the charging port on your scooter (usually on the deck or stem).

• Remove the rubber cap covering the port.

⚠️ Note: Ensure the charging port is dry and clean before plugging in the charger.

Step 3: Connect the Charger

1. Plug the charger into the wall outlet first.

• Connect the charger’s plug to the scooter’s charging port.
• The charger indicator light should turn red, showing that charging has started.

💡 Tip: Always use the official Apollo charger to avoid battery damage.

Step 4: Charge Fully Before First Use

1. Let the scooter charge until the charger indicator turns green.

• This may take 6–8 hours for the initial charge.
• Do not unplug the charger before the light turns green.

⚠️ Note: Charging for the full recommended time during the first charge helps balance the battery cells.

Step 5: Disconnect and Cover

1. Unplug the charger from the wall outlet first, then from the scooter.

• Replace the rubber cap on the charging port to protect it from dust and water.

Verification

• The charger indicator light turns green when fully charged.
• The scooter’s battery display shows 100% or full bars.
• The scooter powers on and displays a full battery icon.

Troubleshooting

Issue: Charger Light Stays Red After 8 Hours

Solution:

• Double-check that the charger is properly connected.
• Try a different wall outlet.
• If the issue continues, contact Apollo support.

Issue: Scooter Does Not Power On After Charging

Solution:

• Make sure the charger was plugged in correctly.
• Check the charging port and cable for damage.
• If the scooter still won’t turn on, contact Apollo support.

Still Need Help?

If you have any questions or concerns, please don't hesitate to contact our A-Team at [email protected]