How to Request Spare Parts Not Listed on the WebsiteUpdated a month ago

How to Request Spare Parts Not Listed on the Website

Overview

This article explains how you can request spare parts for your scooter if they are not listed on our website. You will learn how to contact support and what to expect if your scooter model is discontinued.

Requesting Unlisted Spare Parts

If you cannot find the spare parts you need on our website, your scooter model may be discontinued. However, you can still try to obtain the parts by contacting our support team.

1. Identify the spare part(s) you need for your scooter.
2. Prepare details about your scooter model (model name, serial number, year, etc.).
3. Contact our support team and provide the following information:
   • The specific part(s) you are looking for
   • Your scooter model details

Our support team will:

• Check if the requested parts are still available in our inventory
• Try to find an alternative source if the parts are not in stock

💡 Tip: The more details you provide about your scooter and the required parts, the faster we can assist you.