How and When to Perform Motor Detection on Your Apollo ScooterUpdated 25 days ago

How and When to Perform Motor Detection on Your Apollo Scooter

Overview

This article explains why, when, and how to perform motor detection on your Apollo Scooter. If you’ve replaced a motor or controller, or notice issues like sluggishness or intermittent operation, motor detection can help restore smooth performance.

Before You Begin

• Make sure your scooter is powered off
• Use a sturdy box or stand to elevate the scooter
• Ensure the tires do not touch the ground or any surface
• Have your scooter key or power button accessible

Solution

Step 1: Prepare the Scooter for Motor Detection

1. Place your Apollo Scooter securely on a sturdy box or stand.

• Double-check that both tires are elevated and not touching anything.
• Ensure the area is stable to prevent the scooter from falling.

💡 Tip: Position the scooter so you can easily access the power button.

Step 2: Start the Motor Detection Process

1. Turn on the scooter.
2. Listen for the initial beep as the scooter powers up.
3. Immediately after the beep, press the power button quickly 10 times in a row.
   • Timing and speed are critical—presses must be quick and consecutive.
   • If the sequence isn’t recognized, turn the scooter off and try again.

Video Tutorial: https://www.youtube.com/watch?v=NQuLTInazJE&feature=youtu.be

⚠️ Note: You may not succeed on your first attempt. If the process fails, simply repeat the steps until it works.

Still Need Help?

If the issue continues after following these steps, please contact our support team with the following information:

• Your scooter model and serial number
• Description of the issue and steps you’ve tried

Motor Detection Guide for V3 Controller Installation

Why is motor detection important?

• It is crucial to perform the motor detection as soon as the V3 controller is installed in the scooter!!!

What safety precautions should I take?

• It is very important that the wheels of the scooter are completely off the ground for the next steps
• It is very important that nothing is in contact with the wheel during this step!!!

How do I start the motor detection process?

1. First the user should turn on the scooter
2. The user should press the quickly 10 times
3. As soon as the scooter turns on power button
4. If the user does not successfully press the power button 10 times they should restart the scooter and try it again

What happens during the detection process?

• Once the user has pressed on the power button 10 times there's a brief period where it seems like nothing is happening
• One of the wheels should start turning
• The scooter will then make a very loud noise. This is 100% ok
• Each individual wheel will do this process once and then the scooter will turn off

What happens after the detection is complete?

• After going through the process the V3 is ready to ride! :)

How can I see a demonstration of this process?

Below is a video showing how to do the steps above:

Motor Detection Guide Video

Need More Help?

If you have any questions or concerns, please don't hesitate to contact our A-Team at [email protected]