First Nations Tax Exemption FAQ in CanadaUpdated 2 days ago

Quick answers to common questions about tax exemptions for First Nations customers ordering scooters and accessories online in Canada.

Do I qualify for tax exemption?

• Yes, if you have a valid Certificate of Indian Status (status card), are buying for personal use, and the order ships to a reserve address.
• Does not apply to Inuit, Métis, or off-reserve delivery.

What taxes are exempt?

• Federal GST/HST on goods delivered to a reserve.
• Provincial taxes like BC PST or Ontario HST portion, if rules are met (varies by province).

What documents does Apollo need?

• Clear photo of your status card (front and back).
• Your registry number and band name (e.g., Komoks First Nation).
• Full on-reserve delivery address and phone number.
• Order details (scooter model like Phantom 2.0 52V, accessories like Apollo bag).

How does the process work?

1. Email [email protected] with your documents and order details before paying.
2. We create a tax-exempt invoice and send a secure payment link.
3. Pay the exempt total; we ship directly to your reserve address.

Can I pick up my scooter off-reserve?

• No, tax exemption requires vendor delivery to the reserve (via courier/postal service).
• Off-reserve pickup or shipping disqualifies the exemption.

What if my address is off-reserve?

• Tax exemption won't apply. You can still order normally, or confirm with your band office if your address qualifies as "on-reserve."

Is there a minimum order amount?

• No minimum. Applies to any eligible personal purchase shipped to reserve.