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Charging Practices & Safety

How do I charge my scooter?

Please follow the instructions outlined in your scooter manual. The process is similar across models - always plug the wall-plug into the AC outlet first, then connect the charging port to your scooter. While all scooters sold at Apollo come with...

Can I use the fast charger with my Apollo Go?

Is the Apollo Go compatible with fast chargers?. Yes – Apollo Go scooters are compatible with fast chargers. What does the 3A battery label mean?. Some Apollo Go scooters were shipped with batteries labeled 3A. This label is a misprint. The actual te

Can I purchase a spare battery for extra mileage?

If you're considering purchasing a new scooter or looking to extend the range of your existing one, you might be curious about the possibility of using an additional battery. The short answer is both yes and no. While it is technically possible,...

Compatibility of Apollo chargers in different countries

You may get asked: "Can the charger be plugged in to 120VAC/60Hz as in the US and 220VAC/50Hz as in Dubai?" Or a similar question regarding the usability of the battery chargers in different countries around the world. Answer: "The chargers can...