Apollo Scooters logo
Apollo Scooters logo

All articles

Why isn’t my promo code working?Updated 25 days ago

Why isn't my coupon code working?

Several factors may be causing your coupon code not to be accepted. Please review the troubleshooting steps outlined below:

What are the common reasons for coupon code rejection?

  • The items eligible for the promotional code have not been added to the cart. Ensure that these items are in your cart before proceeding to checkout.
  • Mis-spelled promotional code. Please verify that the promotional code is identical, as it will be rejected if not.
  • Multiple promotional codes cannot be stacked. Please be aware that you can only use one promotional code per order.
  • Including items not eligible for the code in the order. Please make sure to confirm the specific items that qualify for the code. For example, you cannot use an accessory discount code on spare parts.
  • The promotional code is no longer valid as it has exceeded its expiration date.

Quick Checklist for Coupon Code Validation

  • Verify eligible items are in cart
  • Double-check coupon code spelling
  • Ensure only one code is being used
  • Confirm item eligibility
  • Check code expiration date

Need More Help?

If you have any questions or concerns, please don't hesitate to contact our A-Team at [email protected]

Was this article helpful?
Yes
No