Understanding Our Order Processing ScheduleUpdated 12 days ago

Understanding Our Order Processing Schedule

Our warehouses operate efficiently from Monday to Friday to fulfill your orders. This means that orders placed over the weekend will not be processed until the next business day, which is Monday.

• Weekend Operations: Warehouses are closed for order fulfillment on Saturdays and Sundays.
• Weekday Processing: Orders are actively processed from Monday to Friday.
• Holiday Closures: Please note that processing also pauses on public holidays.

What This Means for Your Order

When you place an order, especially on a Friday afternoon, Saturday, or Sunday, your order will enter our system. However, the actual fulfillment (picking, packing, and shipping) will begin on the following Monday.

Example:

    •    If you place an order on Friday at 6:00 PM, it will be processed starting on Monday.

    •    If you place an order on Saturday, it will be processed starting on Monday.

    •    If you place an order on Sunday, it will also be processed starting on Monday.

Holiday Impact

During public holidays, our warehouses follow the same closure schedule as they do on weekends. This ensures our staff can also observe these important days. Please check our website or contact customer service for a list of upcoming holiday closures that might affect your order processing time.

Key Takeaways:

• Orders are processed Monday to Friday only.
• Weekend orders will be processed the following Monday.
• Holidays also result in processing pauses.

Need More Help?

If you have any questions or concerns, please don't hesitate to contact our A-Team at [email protected]