Apollo Servicing & Support Center

During new product releases, high-demand periods, or holiday seasons, our popular items might face temporary stock depletion. To address this and provide you with a convenient solution, we've introduced the option of pre-orders. This allows you to secure your desired product in advance and ensures you don't miss out during periods of heightened demand.

It's important to note that pre-order units might not be eligible for standard promotions.

Non-Stackable Discounts:

• When making a pre-order purchase, it already includes a built-in discount. Consequently, it cannot be used in combination with other coupon codes, discounts, or free accessory offers within the same transaction. We recognize that you may have collected multiple discounts, but regrettably, they cannot be applied alongside a pre-order or open-box item.

Discount Types Not Applicable:

• Discounts obtained from channels like YouTube reviewers, store credit, or complimentary accessory coupons do not apply to pre-order items. These exclusive discounts are intended to reward customers who patiently anticipate these special offerings, which already come with substantial discounts.

The 12-month Limited Warranty for pre-order scooters commences upon the delivery of the scooter, rather than at the time of ordering. This ensures that you won't miss any part of the warranty period for pre-orders. For additional information on the 12-month limited warranty, click the button below.