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Apollo Servicing & Support Center
Ordering Spare Parts
The best way to find the parts you are looking for is by using the Apollo Parts Selector.
The Parts Selector provides a simple and user-friendly interface that allows you to quickly find the appropriate spare part assembly for your scooter model. At this time, we are offering spare part assemblies for the Apollo Air, Apollo City, Apollo Go and Apollo Pro.
US: https://apolloscooters.co/pages/parts-selector
CAD: https://apolloscooters.ca/pages/parts-selector
For spare parts for all other models, please click the link below.
USA Website: Spare parts
CAD Website: Spare parts
We are changing our approach to providing spare parts support for our products!
Transition to Spare Part Assemblies:
As of August 2023, we are no longer offering individual spare parts for purchase. Instead, we have shifted our focus to providing spare part assemblies. These assemblies are carefully curated groups of spare parts that are typically required together for various repair and maintenance needs. This new approach aims to simplify the process of ordering and carrying out repairs on your scooter.
Applicable Models:
This change will apply to newer models:
Apollo Air & Air Pro 2022/2023
Apollo City & City Pro 2022/2023
Apollo Phantom 2023
Apollo Pro 2023
For our valued customers with legacy models, we understand that there may still be a need for individual spare parts! While we are moving away from supporting individual parts for legacy models, we haven't forgotten about your needs. You can still get in touch with our A-Team team by clicking "Chat with Agent" below.
They will do their best to assist you, though please note that there is no guarantee that individual parts will be available in stock or accessible.
How It Works:
If you require a spare part for your scooter, you will need to order the spare part assembly that includes all the necessary components. By offering these assemblies, we can ensure that you have all the required parts on hand to complete repairs efficiently!
Apollo Parts Selector
To facilitate this transition and make it easier for you to identify the spare part assembly you need, we have launched a new resource on our website! The Parts Selector provides a simple and user-friendly interface that allows you to quickly find the appropriate spare part assembly for your scooter model.
Check out the Apollo Parts Selector below!
If you are looking to order parts that are covered under Limited Warranty for a Self-Repair, please fill the Warranty Parts Request Form.
After confirming your warranty coverage, our A-Team will assist you in ordering the necessary spare parts at no cost.
If you are still not sure which part you should order, or you need help ordering parts for older models, start a Live Chat below.